product owner, digital transformation
December 2019 – January 2021
- Position at Liander, an energy infrastructure company in the regulated domain
- Professionalize online consumer communication, sub goals:
- Increase self-service for consumers
- Create vision and roadmap for 360 customer view
- 3 products:
- website
- my environment
- 360 customer view
- Team of 12 people (in agile structure; SAFe)
